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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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natasha goldman

November 7, 2024

5  out of  5
rating by natasha goldman
"Zach was a pleasure to work with. He was very dedicated to answering all of my questions in a timely manner. Kudos to your firm!!!"
We responded:
"Thank you so much for your kind words, Natasha! It's fantastic to hear that Zach was able to assist you effectively and promptly. We appreciate your recognition and are delighted to have been able to help!"
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Jasmine Riaz

October 2, 2024

5  out of  5
rating by Jasmine Riaz
"Awesome guy was pretty straight forward and fast even when I wasn’t sure I’d go through with it."
We responded:
"Thanks for the fantastic review, Jasmine! It's great to hear that the process was straightforward and quick for you. We're always here to help, even when you're unsure about moving forward."
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Tammy Foote

October 1, 2024

5  out of  5
rating by Tammy Foote
"Cameron is great. She kept in touch with me till I had time to set my car insurance up. She answered all my questions and explained everything. She even got me renters insurance and with both it was still $100 cheaper than anyone else."
We responded:
"Thank you so much for sharing your experience, Tammy! It's wonderful to hear that Cameron was able to assist you with both your car and renters insurance needs. We're delighted that you found our rates competitive and that all your questions were answered. Your satisfaction is our priority, and we're here whenever you need us!"
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David Crocker

July 23, 2024

5  out of  5
rating by David Crocker
"Just switched from my Arizona agent and received top notch service here in Kansas City"
We responded:
"Thrilled to hear you received top-notch service after switching from Arizona! Our team in Kansas City is dedicated to providing the best experience possible. Thank you for your kind words and welcome to the Nicholas Mortallaro State Farm family!"
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Mary Harris

July 22, 2024

5  out of  5
rating by Mary Harris
"Great firm. Explained everything and helped me understand increasing my insurance. Sam Brown was very patient and answered all my questions"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Sam Brown was able to assist you so effectively and patiently. Your satisfaction is our top priority, and we're glad we could help you understand your insurance needs better!"
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Stephanie Roark

July 22, 2024

5  out of  5
rating by Stephanie Roark
"Tim took great care of us. He got us the best coverage for a good rate. Much, much better than our previous company. I would recommend him to anyone!!"
We responded:
"Thank you for sharing your experience, Stephanie! We're thrilled to hear that Tim was able to provide you with excellent coverage at a great rate. Your recommendation means a lot to us!"
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JoeBley21271

May 7, 2024

5  out of  5
rating by JoeBley21271
"I had shopped around and they were able to make it so my rates were lower than even the "bargin" insurance companies. I filled out a questionnaire on line, they were able to get info and combine a few things bringing my rates down. Best of all, I can pay month to month with no increase in rates."
We responded:
"Thank you for the wonderful review. We are so glad to assist you with your Insurance needs and provide great rates."
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Glenna Brown

March 26, 2024

5  out of  5
rating by Glenna Brown
"Tim made me feel comfortable and I well informed about the different insurance plans and the best insurance for our needs."
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
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scottie stewart

March 15, 2024

5  out of  5
rating by scottie stewart
"So far I like having insurance with State Farm, the app is informative and user-friendly"
We responded:
"Scottie, Thank you for trusting our team with your Insurance needs. "
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Alan Adams

January 24, 2024

5  out of  5
rating by Alan Adams
"I used to be with State Farm years ago now I'm trying them again"
We responded:
"Hi Alan, It is a pleasure to assist you with your Insurance needs again!"
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Dejah Smith

January 5, 2024

5  out of  5
rating by Dejah Smith
"Easy process and provided great service!"
We responded:
"Thank you for the kind review, Dejah."
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Theresa S

November 17, 2023

5  out of  5
rating by Theresa S
"Ryan was very helpful. Addressed all my questions and got me better coverage for a better price than my previous insurance carrier."
We responded:
"Thank you very much for the kind review Theresa! Ryan has been with us for nine years and does a great job finding savings for our customers. I’m thrilled he was also able to provide superior coverage at a better price! Take care ! "
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Penny Alphin

November 17, 2023

5  out of  5
rating by Penny Alphin
"This was one of the best experiences buying insurance we have had in a very long time! They made it so easy. Tim was very helpful and knowledgeable about how to address our needs. We highly recommend this State Farm office."
We responded:
"Thank you for the great review."
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Lisa Jacobs

August 11, 2023

5  out of  5
rating by Lisa Jacobs
"Tim what is very professional, and took the time to answer questions and explain policies."
We responded:
"Thank you so much Lisa for the kind review! We appreciate you letting our agency help you with your insurance needs! "
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Megan Chapman

August 9, 2023

5  out of  5
rating by Megan Chapman
"I found myself panic shopping for insurance after my previous policy's expiration crept up on me. After submitting a general request for quotes from a third-party website, David called me lightning quick. I'm certain he phoned just in time to keep me from going down a deep, dark rabbit hole. Representatives from other companies were pushing for information (voice-mail, texts, emails, oh my!) without even telling me their company name. Meanwhile, David listened to my situation, asked thoughtful questions, and was genuinely concerned about my timeline. A couple quick conversations was all it took! He did all of the grunt work for me and was very transparent about his process and results. I'm so grateful David was the first person to call me. I couldn't have asked for a better experience during such a daunting and stressful process. David, if you're reading this, thank you so sincerely!!"
We responded:
"Wow Megan! Thank you so much for letting my agency help you with your insurance needs! I will pass your kind words on to David. We appreciate your business more than you know!!"
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Richard Gordley

June 24, 2023

5  out of  5
rating by Richard Gordley
"We decided to change insurance after 13 years with gieco and 5 with American family, amfam could not insure our van because it is a 15 passenger. We tried to get coverage on another vehicle and could not get ahold of our amfam agent and when I was able to get through to her was told that she handles thousand of customers and I was not a top priority. That was the final straw so started looking around for better options, we got ahold of Dave Webb who is with Nicholas mortallaro agency with state farm. Dave was able to get us better coverage at a much better rate so we decided to see if he could do better with our home insurance and sure enough he got us better coverage on our home at a better rate. Anytime I have a question I know I can call the office and someone will answer. After only a few weeks with Nicholas mortallaro I feel like I'm more than a client, Dave Webb has called to just check in. All in all I'm saving over $700 a year by switching. Dave is very honest he is upfront with you. He will tell you he may not be able to get you a better price, but you definitely get better coverage and service."
We responded:
"What an incredibly kind review Mr.Gordley! We are honored to have you as a customer and look forward to working hard for you. Dave told me how much he enjoyed helping you with your insurance. Please don’t hesitate to reach out if you need anything at all. "
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Ed Bell

June 23, 2023

5  out of  5
rating by Ed Bell
"We needed car insurance and Lindsay was highly recommended to us. Our experience was great and price was very acceptable. We would recommend this office to anyone."
We responded:
"Thank you so much for the kind review. I thoroughly enjoyed meeting you sir. "
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Rustin Coe

June 22, 2023

5  out of  5
rating by Rustin Coe
"David Webb helped me through the process of switching my home, motorhome, and vehicles from a competitor to State Farm. He made sure everything went smoothly and I understood the process. Thanks Dave!!"
We responded:
"Rustin, Thank you for taking the time to leave us a great review. It is our pleasure to assist you with all your Insurance needs. "
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jovany montero

June 20, 2023

5  out of  5
rating by jovany montero
"Honestly, Zach was such an absolute help with getting my car insured in MO. He was very helpful in answering any questions or concerns that I had and even helped me obtain renters insurance as well. He went out of his way to make sure I got what I needed to and made everything clear for me to understand and helped me obtain multiple discounts on my quotes."
We responded:
"Jovany, Thank you for taking the time to share your experience with Zach. We are so glad to be able to assist you with your Auto Insurance needs and get you the renters Insurance you need as well."
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Brynne Wolfe

June 5, 2023

5  out of  5
rating by Brynne Wolfe
"I switched from a different insurance company that I had been with for 10+ years and the idea of doing so was pretty intimidating. Everyone that I have spoke to in the office has been super helpful and accommodating! Cameron got us started with our new policies and has been a great resource for us. She’s very knowledgeable and friendly and made me feel confident in making the switch. I spoke to David in the office as well when Cameron was not available and he was just as wonderful and only made me feel more confident that we had made the right decision in switching. 10/10!!!"
We responded:
"Thank you for taking the time to share you experience with our agency, Brynne! We all strive to provide you with friendly, professional and thorough customer care! We truly appreciate your kind words recognizing the efforts of Cameron and David! It makes our day that we have earned your trust and we look forward to assisting you with any of your future insurance needs! "
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Bailey Smith

June 2, 2023

5  out of  5
rating by Bailey Smith
"Super helpful and friendly people. Helped us get better insurance"
We responded:
"Bailey, We are glad to be able to ensure you have the right coverage for your specific needs. "
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Omar Bajarsh

May 26, 2023

5  out of  5
rating by Omar Bajarsh
"We have all our rentals insured with them through Ryan! Great service, good communication and there's always someone available to help! We had a small issue with one of our policies and David was able to fix in no time! Highly recommended."
We responded:
"Thank you so much for the very kind referral Omar! We are honored you let us help you with your rental property insurance! "
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Tina Brooks

May 5, 2023

5  out of  5
rating by Tina Brooks
"Awesome experience"
We responded:
"Tina, Thank you for the great review. "
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Tom Highland

April 28, 2023

5  out of  5
rating by Tom Highland
"Tim Robbins was very helpful getting us the best rates for Car Insurance and also Homeowners. He explained all the details of our new policy declarations breaking down all items."
We responded:
"Thank you so much for the positive review Tom! We are super grateful you let our agency help you with your car and home insurance. "
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Hailey Mosley

February 22, 2023

5  out of  5
rating by Hailey Mosley
"Dave is the best!"
We responded:
"Thank you for leaving us a great review, Hailey. "