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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Hjerpe

January 6, 2026

5  out of  5
rating by Debbie Hjerpe
"I appreciate Drake, he was knowledgeable and patient, being an old lady, we ask alot of questions, he answered all with professionalism and kindness. Thank you, for Drake"
We responded:
"Debbie, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a wonderful time working with Drake and are certainly grateful for your business. Please don't hesitate to reach out if you ever need anything at all! "
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jamie lee

January 2, 2026

5  out of  5
rating by jamie lee
"Thanks 😊"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Nicholas Mortallaro’s Team. "
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Zechariah Bunyar

December 31, 2025

5  out of  5
rating by Zechariah Bunyar
"They provide great value for industry standard coverage. As well, I appreciate how easy they are to get ahold of. We use them across the board for personal coverages."
We responded:
"Thank you so much for the amazing review, Zechariah! We appreciate your business and are here if you need anything at all. "
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STEVE JOBLESS the movie

December 11, 2025

5  out of  5
rating by STEVE JOBLESS the movie
"This state farm insurance office is always polite and they are fast at getting you the information you ask for. Highly recommended to use for home and auto insurance."
We responded:
"Thank you so much, Steve! We are honored you allowed us to help you with your Auto and Home insurance needs!"
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Rachael Martin

December 5, 2025

5  out of  5
rating by Rachael Martin
"Switching over to State Farm helped so much! Not only is the communication far better but we were able to get better coverage for less then our last insurance company!"
We responded:
"Thank you so much for the amazing review and for allowing us to help you with your insurance and financial services needs Rachael! "
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Gessa Gonzalez

November 20, 2025

5  out of  5
rating by Gessa Gonzalez
"Mr. Mortallaro was very polite and was very patient with me since I'm new with the whole car insurance process. He didn't mind the time changes either which for a college kid (me:) is really great!"
We responded:
"Hi Gessa! It was truly a pleasure to help you with your car insurance needs. Thanks so much for the kind review and we are here if you need anything at all! "
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Allan Diamond

November 18, 2025

5  out of  5
rating by Allan Diamond
"Timing is everything as they say, and now I even have an agent I can refer to as “Drake from Star Farm”. It’s a new day for us, as I have been with my previous insurance company for many years. Unfortunately and sadly, like so many things these days, it came down to dollars and cents. Right out of the gate, my new agent has shown a style and energy that I look forward to working with in the years ahead. Thank you Drake, from State Farm!"
We responded:
"Hi Allan ! Thank you so much for the kind review and very nice compliment about Drake in our office! He does a wonderful job helping customers. We are honored to have you as part of our State Farm family! "
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Atalie Brown

October 16, 2025

5  out of  5
rating by Atalie Brown
"Very fast and efficient with resolving the request for proof of insurance for my HOA. Have always been easy to work with and fast with handling my needs"
We responded:
"Hi Atalie! Thank you so much for the kind review! We are honored to have you as a customer for your insurance/financial needs! "
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Sam Haggard

September 30, 2025

5  out of  5
rating by Sam Haggard
"Brayden Stolle is one motivated and driven young man who reached out to me consistently for some time to get my business and when the time was right it happened. The young man is persistent but in a very professional way and I am so glad he reached out to me. This young man needs a raise, he is going places !"
We responded:
"Hi Sam! Thank you so much for the kind review about our agency and Brayden! He does a great job and we are very lucky to have him! "
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scott shafer

September 18, 2025

5  out of  5
rating by scott shafer
"I’ve been with State Farm for the past five years and have always been pleased with their service and prices. Logan Haugmo has consistently been prompt and professional in responding to my emails and phone calls. If I weren’t moving, I would gladly continue my business with them."
We responded:
"We are incredibly grateful for your business Scott and will miss you as a client. Best of luck in the new state and please know you can always reach out to us and we are glad to help whether your policies are here or not! Take care! "
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Jolene Durrill

August 29, 2025

5  out of  5
rating by Jolene Durrill
"I switched my insurance over to State Farm this past year and they have been great to work with. I got such a great deal on auto and home and Lindsay made the transition so easy. Everyone in the office has been so helpful with any questions. Wish I'd switched to them sooner!"
We responded:
"We’re so delighted to have you on board Jolene! I know Lindsay really enjoyed working with you. Thank you so much for allowing us to help you with your auto and home insurance. Please know we are always here if you need anything at all!"
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Wendy Ponce

July 29, 2025

5  out of  5
rating by Wendy Ponce
"Excellent service from all staff! They are always professional and helpful all questions we asked were answered Grain Valley location is the best!!! We are satisfied customers!"
We responded:
"I love hearing this Wendy! Thank you so much for the 5 star review and super kind words! We are honored to be working for you! "
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Mike Tipton

July 11, 2025

5  out of  5
rating by Mike Tipton
"Lindsay was awesome from start to current. She is a professional and perfectionist at dealing with people. Thanks Lindsay"
We responded:
"Thank you, Mike, for sharing your experience with Lindsay. It's wonderful to hear how her professionalism and attention to detail made a positive impact. Your feedback is greatly appreciated."
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Shawndra Banks

July 2, 2025

5  out of  5
rating by Shawndra Banks
"I spoke with Drake who was really helpful! He explained everything to me and sent me all the information to review on my own as well. I bought the policy and plan on staying with this group for awhile! Thanks Drake!"
We responded:
"Thank you for sharing your experience, Shawndra! It's wonderful to hear that Drake was able to assist you effectively and provide all the necessary information. We're delighted to have you as part of our community and look forward to serving you for many years to come."
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Kim Waisner

June 12, 2025

5  out of  5
rating by Kim Waisner
"Blake worked to lower my home and auto insurance. Saved me over $2,000/year when my previous insurance told me they couldn't go any lower. He really listened to what I needed and crafted a policy that fit my needs."
We responded:
"Thank you for sharing your experience, Kim. It's wonderful to hear that Blake was able to assist you in lowering your home and auto insurance costs significantly. We always strive to listen to our customers' needs and tailor policies that suit them best. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
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Julia Holmes

May 23, 2025

5  out of  5
rating by Julia Holmes
"Helpful, friendly, and addressed my insurance needs. Now I have most of my policies under one umbrella. Easy to manage."
We responded:
"Thank you, Julia, for sharing your experience. It's great to hear that our team was able to assist you effectively and consolidate your policies for easier management. Your feedback is truly appreciated, and we're glad to have met your insurance needs."
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Robert

May 14, 2025

5  out of  5
rating by Robert
"Good experience"
We responded:
"Thank you, Robert, for sharing your positive experience with us. We're delighted to know that you had a good experience with our agency. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Randal McNett

May 3, 2025

5  out of  5
rating by Randal McNett
"Switched to new insurance from progressive to state farm way better price. Super friendly easy to get answers."
We responded:
"Thank you, Randal, for sharing your experience with us. It's great to hear that you found our pricing competitive and our team friendly and helpful. We're committed to providing excellent service and are glad to know we met your expectations. Your feedback is greatly appreciated."
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Marita Ritchie

May 2, 2025

5  out of  5
rating by Marita Ritchie
"They made it easy for me to find an auto policy that fit my needs and it was affordable also. Thank you!"
We responded:
"Thank you, Marita, for sharing your experience. It's wonderful to hear that we could assist you in finding an auto policy that suits your needs and budget. Your feedback is greatly appreciated!"
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Craig Reichert

May 2, 2025

5  out of  5
rating by Craig Reichert
"Great prices and great coverage - what more can you ask for? Well, how about great people to work with. Lindsay Maasen is the best. She’s quick to respond and very helpful and friendly. Couldn’t recommend her more highly."
We responded:
"Thank you, Craig, for sharing your positive experience with us. It's wonderful to hear that you found our prices and coverage to your satisfaction. We're especially pleased to know that Lindsay has been quick to respond and helpful. Your recommendation means a lot, and we appreciate your trust in our team."
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Holly

March 18, 2025

5  out of  5
rating by Holly
"Nick was awesome. He insured all 3 cars with tow service at the lowest price I could find. No hassle, super nice. Highly recommend! 🤗"
We responded:
"Thank you, Holly, for sharing your experience. It's wonderful to hear that our team was able to assist you with insuring your cars and providing tow service at a competitive price. Your recommendation means a lot to us, and we're glad to have made the process hassle-free for you. Your feedback is greatly appreciated!"
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Tom Brown

March 4, 2025

5  out of  5
rating by Tom Brown
"Agent is very knowledgeable and client friendly"
We responded:
"Thank you, Tom, for your fantastic review! We're delighted to hear that you found our agent knowledgeable and client-friendly. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you ever need assistance or have any questions, feel free to reach out."
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Donna Gaston

March 3, 2025

5  out of  5
rating by Donna Gaston
"Very nice and informative"
We responded:
"Thank you, Donna, for your kind words and the perfect rating. It's wonderful to hear that you found our service both nice and informative. We're committed to providing the best possible experience for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Diego Valencia

January 3, 2025

5  out of  5
rating by Diego Valencia
"You guys did a super great job at helping me find what I was looking for. You all go above and beyond and that was the main reason I switched. Truly appreciated all your help."
We responded:
"Thank you, Diego! It's wonderful to hear that you found exactly what you were looking for and that our team went above and beyond. Your appreciation means a lot to us, and we're delighted to have you with us!"
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Joseph Dow

November 13, 2024

5  out of  5
rating by Joseph Dow
"Glad I went with Nick Mortallaro's office to get coverage on vehicles, and home. Lindsay Massen was my agent and she made sure to do what was best for me and my situation. She was very informative and answered all my questions. I would not hesitate to make State Farm in Grain Valley my go to insurance office!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Lindsay was able to provide you with the information and support you needed. We're delighted you chose Nick Mortallaro's office for your vehicle and home coverage."